security deposit Archives - THE CLIFFDWELLERS TEAM

How to lose your security deposit without really trying.

Tony Cline September 20, 2016 Tenants Leave a Comment

Believe it or not, we don’t make any money when a tenant loses all or even a part of their security deposit. As a matter of fact it costs us money by way of extra time, documentation and communication required when we withhold from a tenant’s security deposit. Just to be clear, we don’t want your deposit, we want to …

Client Reviews

Cliffdwellers Real Estate

4.8

Tiffany Baker

21:45 31 Jan 17

Barb is always helpful and responsive to our needs. We moved to Denver and found our condo rental through Cliffdwellers. They've been very helpful to us during our transition to this new city. We are able to pay our rent through their website each month and have never experienced any issues with this property management team. Thanks for all your help, Cliffdwellers!

Mckenzie Chandler

23:59 20 Dec 16

My husband and I have been leasing through Cliffdwellers for over two years now have have truly appreciated all of the assistance that they have provided for us! This past weekend we had an incident where our dog was locked in our apartment while we were out of town, i realize this is terrible, however, Tony went out of his way in the middle of a snowstorm to let her out for us and let our dog sitter into our unit! We could not be more grateful!

Desiree Carroll

18:40 28 Jul 16

I rent and it has been a good experience because they hardly bother you. They also respond quickly to maintenance requests. I would give 5 stars, but the emails they send read very rude, as if they could care less....come on people have some decent customer service and pretend to be friendly.

John Waterhouse

16:55 17 Feb 16

The team at Cliffdwellers is excellent in the property management of our units. When I say they are excellent things break, pipes leak, tenants move out, etc. But what I like about the team at Cliffdwellers is that they go above and beyond what I have experienced with other property management companies in trying to rectify the problem. I look at a company not at how they perform when things are going right but how they act when things go wrong. They care about you the landlord and your property. When things happen as they will occur in this business, they keep you informed of what has happened, how it will be managed or fixed and then let you know when it's done. If you are looking for a property management agency that will take care of your property but also caring for your tenants, so that they have an enjoyable experience then we have been happy with Cliffdwellers. Happy tenants, I have found translates into longer term tenants. I have been jubilant with Cliffdweller’s management of my properties and have not found another agency that does what Cliffdwellers does; that is why I have them managing multiple properties.

Cory Johnson

18:24 26 Jan 16

The team at Cliffdwellers are the best in the business. I have personally worked with dozens of property managers over the years and their service is unmatched. They have great communication, are quick to respond to issues and above all else they are professional. I would highly recommend them to anyone in need of a great property manager.

Amaris Bonfiglio

04:28 23 Feb 16

My husband and I contacted Jason at Cliff Dwellers regarding renting a loft space downtown. He was able to meet with us quickly (same day) at a specific unit we were interested in and facilitate negotiations with the owner with a great deal. I would recommend Cliff Dwellers to anyone and definitely use them again in the future.

matt long

21:09 12 Feb 17

We are renters in a Cliffdwellers property, and Barb and the entire team are very responsive to any maintenance requests or general queries. We've been very happy working with them.

Melly S

02:09 14 Feb 17

I rented with Cliffdwellers over the past year, a wonderful condo at Waterside Lofts. They were always quick to respond to my requests (I only had a couple maintenance questions). Also, their tenant portal was easy to use and to submit my rent payments online. I don't have a paper checkbook anymore, so it was great to have this option, so easy!

Ashley Cothran

17:10 24 Feb 17

My experience with the team at Cliffdwellers has made this the best place I've ever lived. They are so very organized, kind, accommodating and extremely responsive and have been for the 5+ years I've been working with them.

Amy Watson

00:23 28 Feb 17

I have rented through Cliffdwellers for over two years, going on three. They have provided excellent service and are always available when needed. Additionally, they are quick to respond to any maintenance requests & send will someone immediately when issues arise. The staff is kind, accommodating and care about my needs as a tenant. I look forward to continue to rent through Cliffdwellers!

Brittany Kerridge

22:32 28 Feb 17

We have rented through Cliffdwellers for two years now and have experienced nothing but great service and help! They have made the whole process of finding a property and being a renter so easy. Additionally, any maintenance issue is resolved right away and the communication is always open. I would absolutely recommend going through Cliffdwellers for anyone looking to rent in Denver!

Mop Stars

00:48 05 Mar 17

For the past 2+ years I have been living in a condo property managed by Cliffdwellers and so far so good. I talk to Barb and she is always available and always helpful, which is usually about something in the unit that needs attention. I would have no problem working with them again.

Rustin Adler

22:36 12 Mar 17

Have only had good experiences with the Cliffdwellers staff during the last two years of leasing from them. They have been timely and professional in any communication that we have had in that time. I look forward to continuing my time with them.

Nathan Klutznick

19:36 31 Mar 17

Cliffdwellers has managed my lodo loft for nearly 12 years. I've had nothing but positive experiences with them the entire time. As an absentee owner they've given me the stress free ownership you hire a management company for. Would highly recommend them to my friends and family.

Beth Lovoi

19:22 03 Apr 17

I have worked with them for over two years and their service has been impeccable. Whenever an issue with my apartment arises, they resolve it in a timely manner. Also, if I ever have any questions, they are always available and easily reached. All in all, a fantastic company to work with.

Flor Schneider

17:30 24 Apr 17

I had Cliffdwellers as Property Managers of my downtown condominiums for over 10 years. They have done a great job maintaining my properties and communicating any issues. I would recommend their services as Property Managers for this area

Brian Nagamatsu

18:42 26 Apr 17

We live out of state and Tony and Barb have been great in renting and maintaining our rental property! We needed new carpeting and they helped get new carpeting installed. They are quick in responding to any questions that we might have.

Josh Patsey

19:33 02 May 17

They've managed my 5 points condo for 2 years now, and I love everything they've done for me. They handle everything I don't want to and keep me up to date about everything. Repairs are handled quickly with affordable people. Mike O'neal is a professional.

scott_kaplan

00:43 03 May 17

Been using Cliffdwellers to rent out my extra adjacent LODO loft since 1999, before they moved their office to its current location underneath Palace Lofts. Barb, Tony, and the leasing team have always done a great job quickly getting the place rented, screening for good tenants and making sure tenants are aware of sensitive HOA issues like using visitor parking space, getting property cleaned up between renters, and making sure tenant repairs are properly handled in a timely manner. I typically travel a lot for work and it is great knowing the Cliffdwellers team always has my back when I am away!

Patrick Corbitt

14:37 03 May 17

I am a landlord of a loft in downtown Denver in the Lodo area. I lived in the loft for 8 years before deciding to lease it. I found Cliffdwellers and did an interview with them. Tony, Jason, and Barb have been very helpful, professional, and responsive when needed. I have had my loft leased for the past 2 years through Cliffdwellers and must say it has been a good experience thus far. Their website is very easy to use and is updated with information on a timely basis. I would certainly recommend them to others.

Scot DVM

11:46 04 May 17

I have been using Cliffdwellers for over 7 years now to rent out a loft in LoDo. I have had nothing but a positive experience with Tony Cline, the front office, and the overall management of the property by Cliffdwellers. In fact, I found Cliffdwellers do in large part to the poor management I was receiving from another local, independent company. Tony took the time to educate me further about the situation I was in and made for a smooth transition to Cliffdwellers management. I would readily recommend Cliffdwellers to anyone looking for a property management company in Denver.

Emily Kirwan

15:55 09 May 17

My husband and I leased an apartment for about 1 year with Cliffdwellers. Overall, we had a great experience. I really appreciated the way they handled service requests. I liked their online portal; everything is in writing and well-documented. Mike O'Neal was very kind and accommodating both when we were considering renting and when showing our place to new renters. Barb is professional and always follows up. We had kind of an stressful experience with our move-out and were reminded that we should always over-document issues (including cleanliness) on move-in documents. I would not recommend their preferred cleaning vendors. In the end everything worked out. We moved for personal reasons unrelated to Cliffdwellers. We loved our place!

Misgana Tesfaye

02:34 11 May 17

Clifffwellers is a very professional real estate management company. I have had several property managers, and they are by far my favorite. They are up to date with all laws and make sure that both the landlord and tenants are protected. The owner Tony is always willing to jump in and solve any issue as needed. I would recommend this agency to anyone looking for straight laced real estate professionals!

Taylor Petrini

15:28 20 May 17

Mike and Melissa were extremely attentive landloards and I could not have had a better experience renting with them. Our apartment was exceptionally clean when we moved in and they always kept up maintenance on our property. Any questions my partner and I had about our unit were always answered promptly and we truly enjoyed every interaction we had with our landlords. It was a great experience renting with Cliffdwellers!

Jon Sanchez

15:28 20 May 17

We recently moved to Denver and have had such a great experience with the Cliffdwellers Team. They made the whole process so easy and seamless. If we ever had any issues Mike was here to solve the problem in a matter of minutes. We love our home and appreciate how professional the leasing process was. Thank you!

Jamie Ziska

16:02 09 Jun 17

Cliffdwellers - great for landlords I had my rental property with Cliffdwellers for a number of years. They handled the management wonderfully. Barb was always amazing getting backup paperwork if you needed it. When I went to sell, Jason and Tony did a wonderful job with that as well.

Kristoffer Byberg

16:07 12 Jun 17

We had a great overall experience renting from Cliffdwellers. Barb was our primary contact throughout the two years of our lease and she was always timely and professional in her engagements with us. Would recommend to any one looking at renting a unit from Cliffdwellers.

Bruce Niven

02:48 14 Jun 17

Great experience so far with Tony and Barb at Cliffdwellers. They are managing our townhome in Berkeley since Jan 2017. They have been professional, helpful, friendly, and proactive. We got a good tenant in a reasonable time and they have taken care of a few move-in issues very smoothly. I feel the place is in good hands.

Peter Kucharski

16:56 06 Jul 17

Very disappointed in how misinformed I was. I was led to believe multiple things: 1. I was informed that there was a strict time limit for the applicant before me to make a decision, he was given an extra day due to "boss being out of town" 2. I was not informed that the boss was out of town THE DAY OF the strict time limit of decision even though I was adamantly trying to find out what the result was. 3. There would be no FURTHER (already made several) contract negotiations or language changes in order to make the applicant finally sign. I was willing to sign right away but was screwed out of the opportunity for an incredible situation because I was misinformed on multiple things and the applicant was catered to way more than he/she was supposed to be.

Ben Lachini

22:47 13 Sep 17

As one of their preferred vendors (paint and texture) they are great to work with and ALWAYS have their customer's Best interest in the forefront. I've Dealt with other Real Estate Management Companies in 5 states before and Cliffdwellers Surpasses Everybody in every aspect for creating value and increasing value for the clientele.

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